30-Day Return Policy
We want you to be completely satisfied with your purchase
You have 30 days from the date of delivery to return items for a full refund, provided they are in original condition with tags attached.
What Can Be Returned
• Unused items in original packaging
• Items with original tags attached
• Non-personalized workwear
• Safety equipment (if unused and sealed)
What Cannot Be Returned
• Personalized or embroidered items
• Used safety equipment
• Items without original tags
• Hygiene-sensitive products
How to Return Items
Step 1: Contact Us
Email us at sales@collegeuniform.co.uk or call 0151 547 2923 to initiate your return.
Step 2: Package Your Items
Package items securely in original packaging with tags attached.
Step 3: Arrange Return Shipping
You are responsible for arranging and paying for return shipping, unless the item was sent in error or is faulty - in which case we will provide a prepaid returns label.
Step 4: Track Your Return
Once we receive your return, we'll process your refund within 5-7 working days.
Quality Guarantee
If you receive a faulty or damaged item, we'll provide a full refund or replacement at no cost to you. Contact us immediately if you receive a defective product.
